Remote Management
- An Overview
As the Linux operating system because more mainstream,
companies are beginning to address the shortage of Linux expertise
within the company. However, managers are facing the arduous task
having to justify the high cost of a full-time Linux System
Administrator. If you are caught in such a situation,
Nixperience's Remote Management service is just for you.
As the name implies, Nixperience's Remote Management service is
carried out remotely to your Linux machines where we provide the
necessary expertise to keep your Linux machines up-to-date and
well maintained. Using the same active connections, we can also
proactively monitor your systems to detect any anomalies.
Typically, the Nixperience's Remote Management service is tailored
made to fit the specific requirements of your company but as a
general guide, our services have been concentrated on the
following:
-
Remote installation
- Remote setup and configuration
- Remote maintenance
- Remote ad-hoc servicing
Nixperience provides Remote Management services for solutions based on the Linux Operating System and its accompanying Open Source Software alternatives, which includes:
- Web / Email Hosting (Apache, Sendmail, Qmail)
- File Sharing (FTP, NFS, Samba)
- Domain Name Service (DNS)
- Security (Firewall, VPN, Proxy)
- Custom Solutions
Remote Management - Current Portfolio
Current Remote Management Linux Operating System
Portfolio
- CentOS (3.x, 4.x and 5.x)
- Debian (3.x)
- Fedora (2, 3, 4, 5, 6)
- Mandriva (9.x and 10.x)
- Novell Suse (9.x and 10.x)
- Red Hat Enterprise Linux (2.x, 3.x, 4.x and 5.x)
- Red Hat Linux (7.x, 8.x and 9.x)
- Ubuntu (4.x, 5.x, 6.x)
- and many more ....
Current Remote Management Open Source Software
Portfolio
- Domain Name Service (i.e. bind, tinydns, dnscache)
- Email Servers (i.e. exim, qmail, sendmail)
- File Sharing (i.e. nfs, ftp, samba)
- Firewall (i.e. netfilter, iptables)
- Proxy (i.e. dans guardian, squid)
- Virtual Private Network (i.e. openvpn)
- Web Servers (i.e. apache, lighthttpd)
- Web Hosting Control Panel (i.e. ensim, plesk, whm/cpanel)
- and many more ...
Remote Management - Service Offerings
The following is a list of service offerings included in
Nixperience's Remote Management service. These extended services
and custom scripts will be installed on your server and will
provide much needed warnings on impending issues on your server.
At Nixperience, we prefer to take a proactive approach in server
management and will rectify impending issues before they affect
service availability.
- Custom kernel installation and updates
- Base operating system installation and updates
- Control panel i.e. whm/cpanel installation and updates
- Custom script for PROACTIVE intrusion detection monitoring
- Custom script for PROACTIVE tcp/ip ports lock-down
- Custom script for PROACTIVE load monitoring
- Custom script for PROACTIVE restart of services during high load
- Custom script for PROACTIVE mail queue monitoring
- Custom script for PROACTIVE disk space monitoring
- Custom script for monitoring deny/allow IPs
- Custom script for monitoring domain email usage
- Custom script for monitoring domain HIGH email usage
- Custom script for remote backup, if applicable
- External PROACTIVE service monitoring i.e. smtp, ftp, pop, imap
etc.
- Availability of custom operating system and application
repository
- Availability of knowledge domain engineers for easy reference
Remote Management - Typical Service Plans
At Nixperience, we cater to a variety of clients and we
would typically tailor the Remote Management service as per the
client's individual needs. The following is an extract of the
more popular service models for reference.
SOHO - Small Office Home Office
- Client based fault reporting
- Remote Management support
- 24 x 7 Proactive service monitoring
- Up to 3 hours of Remote Management support per
month
- Includes all applicable extended services and
custom scripts
SME/SMB - Small Medium Enterprise / Business
- Client based fault reporting
- Remote Management support
- 24 x 7 Proactive service monitoring
- Up to 5 hours of Remote Management support per
month
- Includes all applicable extended services and
custom scripts
Web Host Provider
- Client based fault reporting
- Remote Management support
- 24 x 7 Proactive service monitoring
- Up to 5 hours of Remote Management support per
month
- Includes all applicable extended services and
custom scripts
So wait no more, contact us
for a non-obligatory discussion where we can tailor a solution
best suited for your needs!
